Shipping Policy

Operator: Matthew Lawrence Tardy · United States

This Policy governs the shipping of every Order placed at vqugfp-zd.myshopify.com and forms part of the Terms of Service.

§ 1 — Shipping Cost

(a) All Orders are shipped free of charge to the Customer. (b) No minimum spend applies. (c) No handling fee or shipping surcharge is added at checkout. (d) The total displayed at checkout shall be the total payable.

§ 2 — Service Area

(a) The Merchant ships to: (i) all 50 United States; (ii) APO / FPO / DPO military addresses; (iii) U.S. territories, subject to extended transit times. (b) International shipping is not currently offered.

§ 3 — Processing

(a) Orders shall be picked, packed, and dispatched within 1 to 3 business days of payment confirmation. (b) Business days shall mean Monday through Friday, excluding U.S. federal holidays. (c) During peak periods — including product launches, promotional sales, and the December holiday season — processing may extend by 1 to 2 additional business days. (d) The Customer shall receive email notification of any delay affecting a specific Order.

§ 4 — Delivery Windows

(a) Estimated delivery windows, beginning the business day following dispatch, shall be as follows:

(b) Delivery estimates are provided in good faith. (c) Carrier-side factors — including weather, seasonal volume, and operational disruptions — are outside the Merchant's control.

§ 5 — Carriers

(a) Orders shall be dispatched via USPS, UPS, or FedEx. (b) The selection of carrier is made per Order based on destination and package dimensions. (c) The Customer shall not have a right to select the carrier at checkout.

§ 6 — Tracking

(a) A tracking link shall be delivered to the Customer's email at the moment of dispatch. (b) The Customer shall allow up to 24 hours for the first carrier scan to register. (c) In the absence of a tracking email within 3 business days of the Order, the Customer shall first check spam and thereafter contact the Merchant.

§ 7 — Shipping Address

(a) The shipping address entered at checkout shall be the address to which the Order is dispatched. (b) The Customer shall bear responsibility for the accuracy of the shipping address. (c) Corrections shall be possible only prior to dispatch, upon prompt notification to: (i) Email: stephenboorsma1234@outlook.com (ii) Phone: +1 651-335-5544 (d) Once a package enters the carrier's network, the address is locked, and the Merchant shall not accept responsibility for delivery to an address provided incorrectly.

§ 8 — Missing Packages

(a) Where tracking indicates delivery but the package cannot be located, the Customer shall: (i) inspect the delivery location and surrounding areas; (ii) consult neighbors or building staff; (iii) contact the carrier with the tracking number; (iv) contact the Merchant if the package remains missing 7 days after the delivery date.

§ 9 — Damaged Packages

(a) The Customer shall photograph the affected item and its packaging within 48 hours of receipt. (b) The Customer shall transmit the photographs to stephenboorsma1234@outlook.com. (c) A replacement or refund shall be arranged at the Customer's election.

§ 10 — Returned Packages

(a) Where a package is returned to the Merchant due to an address issue, refused delivery, or non-collection, the Merchant shall contact the Customer. (b) Reshipping costs may apply depending on the circumstance of return.

§ 11 — Support

Matthew Lawrence Tardy Email: stephenboorsma1234@outlook.com Phone: +1 651-335-5544 Hours: Monday – Friday · 9 AM to 5 PM Central Time Response: within one business day

Last updated: July 1, 2026